
FAQs
1 -Is it possible to pay in installments?
If the trip is confirmed well in advance it can be paid in installments.
2 – How is the reservation process?
To make the reservation it is necessary to select a product and contact us through the form or any of the available options. Then we will coordinate the services and dates for your trip and proceed to the payment.
50% of the travel amount is paid at the moment of booking
50% Remaining is paid 30 days before the trip departure date.
3 – What payment methods do you accept?
Payment can be made through bank transfer or credit card from anywhere in the world.
4- Is it necessary to print a voucher before travelling?
When making the payment a voucher will be issued and It is not necessary to print it, you can have it in digital format.
5- During tours by vehicle, are there chairs for young children?
Yes
6- Is there any discounts for retirees, children or others?
Retirees have a discount if the group is more than 12 people .
Children under 5 travel free.
6- Is there a discount for hiring several excursions or services?
Discounts are offered depending on the amount of excursions they make and when making a second trip with us they will enjoy a 10% discount.
7 – Which is the language spoken during the activities?
We speak Spanish – English – French – Italian
8 – Is there a minimum of people to make a trip?
Tours can be made from 2 people to 60 people.
9 – Can I hire a private tour?
You can take any tour in private.
Do you have other questions? Contact us!